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Revenue Integrity

Renee sees RCM through a new, modernized lens

“Providers are asking us how to evolve with this new, more complex system. How do they meet challenging payer policies, reduced funding and the rising complexity of value-based care?”

Renee Monahan 
Senior Director, Optum Advisory Services

Read Renee's reply

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Revenue integrity: Bridge the gaps

The modern image of a mature revenue integrity program includes all the traditional areas and some new ones. As the revenue cycle expands, so do the complexities. The focus must shift from piecemeal methods to a holistic approach that bridges the gaps between clinical operations, coding, CDI and the business office.

Explore these resources that can help you solve and prevent problems that lead to revenue loss.

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Learn what your peers are doing

  

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Regional One transforms case management

Read how utilization review improvements helped overcome staffing pressure.

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Upfront editing drives consistency

Health system achieves great returns with Optum® Claims Manager.


Read success story

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Improve efficiency with Optum CAC and CDI 3D

See how a health system reached a 99% physician response rate.

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Support risk adjustment with CDI technology

Learn how a health system expanded their CDI programs to focus on hierarchical condition categories (HCC) risk adjustment.

Achieve revenue integrity

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White paper

Revenue cycle innovation: You don’t have to go it alone

Find a strategic partner to ensure financial resiliency.

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White paper

Volume 2: Revenue performance for better financial health

Read the white paper for strategies on achieving proper levels of reimbursement, writing off bad debt, and expanding into new service areas.

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White paper

How hospitals maintain operational and financial viability

Read this white paper to learn strategies that can help critical access and independent hospitals remain viable in their communities.

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E-book

5 Strategies to help improve your margins

Struggling to determine how to manage financial health? This e-book explains how health leaders can improve margins and transform their business models.

Optimize revenue recovery

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Article

Five things your denial rate isn’t telling you

How to dig deeper to uncover areas for improvement.

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White paper

Front-door digital strategies to improve patient perceptions

Discover how a digital patient engagement strategy can provide easier access, reduce cancellations, and enhance front-end collections.

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Success story

A/R Recovery Service provides revenue continuity

Provider maintains A/R continuity during HIS conversion.

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Success story

Physician group achieves record performance

Optum Ambulatory Services team leads system transition.

Succeed in value- and quality- based contracts

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White paper

Giving patients a clear look at their care

A better patient experience through price transparency.

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White paper

AI advances the revenue cycle

The use of NLP makes the revenue cycle work smarter, not harder.

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White paper

Innovating a new model of utilization review

Learn five ways to use new processes and technology to improve UR.

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Article

Clinical intelligence: The smartest revenue cycle investment

Our white paper shows how investing in smart technologies supports the revenue cycle from patient registration through full reimbursement.

Our technology and services can help boost your organization’s financial health. Learn how.

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Utilization review (UR)

Reduce denial rates, improve reimbursement and minimize audit risk.

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Coding and documentation

Get smarter medical records using proven tools and services.

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Claims

Streamline your claims process from preparation and submission to payer response.

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Reimbursement solutions

Reduce write-offs and increase recovery rates.