Workforce optimization
Mica thinks outside the system’s four walls
"Our health care partners are asking how they can run their business differently. How can they be creative with their workforce as the Great Resignation is still affecting the bottom line?”
Mica Mione
Senior Director, Organizational Alignment and Development, Optum
Workforce optimization: Get resourceful
Health systems are facing unprecedented workforce challenges. Overcoming them will require new strategies and partnerships. Learn how workforce trends have shifted the balance of power to employees — and what your organization needs to do to respond.
Explore these resources that can help you attract and retain talent while increasing employee productivity.
Enhance workforce productivity
Four elements of physician advisor success
Understand the contribution of physician advisors and four elements you should consider to maximize efficiency.
Automation and workforce strategies for health care
Health system C-suite leaders discuss what’s on the horizon for automation and the workforce.
Leverage tech and automation
Learn how process automation and analytics can support more agile resource allocation and help you manage through today’s labor shortage.
Regional One transforms case management
Read how utilization review improvements helped overcome staffing pressure.
Access and retain high-quality talent
Smartsourcing healthcare: A perspective
See how partnerships can help accelerate growth and financial performance as an alternative to traditional models.
Filling resource shortfalls to strengthen your revenue cycle
Learn how technology-enabled staff augmentation can improve revenue cycle quality and efficiency.
A model market-performance partnership
IT initiatives can be the backbone for success by improving care access and provider experience.
The physician liaison outreach playbook
Get best practices, tools and templates for effective physician relationship-building.
Optum® Market Performance Partnership
This visionary model transcends commodity outsourcing and delivers a viable new option for providers.
Optum®Revenue Cycle Performance Partnerships
Experience a partnership that provides end-to-end acute and ambulatory revenue cycle services.
Optum®Reimbursement solutions
Reduce write-offs and increase recovery rates.
Coding and documentation
Get smarter medical records using proven tools and services.